RETURNS & EXCHANGES
First things first: we want you to absolutely love your Infinity Smooth products. Like, really love them. Our customers keep coming back for the same reason, because we put care and attention into providing products where the quality shines through. You can rest assured and purchase with confidence because our products are quality controlled.
90 DAY MONEY BACK GUARANTEE
Try the Infinity Smooth At Home IPL Laser Hair Removal PRO completely Risk Free! We offer a 90 day money back guarantee because we want all of our customers to be amazingly happy with their purchase.
To be eligible customers must fulfil the following requirements:
1. Take a photo of your legs, arms, etc, prior to using your hair removal device.
2. Follow the directions exactly as recommended.
3. Use the hair removal device for a minimum of 60 days, but not more than 90 days from receiving your delivery, and take photos of your results.
4. If you are not totally satisfied get in touch with our team via firstname.lastname@example.org
5. Our team will provide you with the details on how to send back your device (return delivery is the responsibility of the customer)
It isn't possible to cancel an order once it has been sent with the delivery company, as we no longer have the parcel in our control. Any cancellations need to wait until the delivery has arrived to go through the correct refund process.
As we offer free shipping for our customers, we don't take responsibility for incorrect orders such as ordering the wrong number of items. We will do our best to help out wherever possible, however we aren't able to cover the cost of return shipping in those instances.